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530 User cannot log in, home directory inaccessible.

You have created a FTP Account through Plesk Control Panel, but when you try to connect your FTP site you get this error "error 530 User cannot log in, home directory inaccessible."

Server Configuration:

  • Windows Server 2008 or 2008 R2
  • Plesk Control Panel
  • IIS 7 or 7.5
  • Microsft SQL Server 2005, 2008, 2008R2


  1. Connect to your server using RDP
  2. Connect to SQL Server using Microsft Management Studio Express
  3. Expend Datatbases
  4. Expand Plesk Database
  5. Expend Tables
  6. Right Click on and Click Edit  Top 200 Rows
  7. Check if your domain "Status" has any other status than 0, if the status is already set to 2, 4, 16, 64, 256 set it ot "0".
  8. Close the table and recreate the FTP Account in Plesk Control Panel.
  9. Now try to connect your FTP site. You should be able to login and browse site's Files and Folders.

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  1. Senior Engineer Jessie

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